Frequently Asked Questions

1. What kind of payment methods do you accept?

We accept COD payments at delivery we will soon start accepting Visa credit cards.

2. Where do you deliver to?

We deliver to all areas in Lebanon.

3.How do I track my package/order?

Once your order is placed, you will receive a confirmation e-mail informing you which of our logistics company will be handling your order, and containing a tracking number that you can input on our shipping partner’s website.

4.Can I order by phone?

We recommend to purchase directly from the website, but you can call us on 01/411459 or WhatsApp 03/006659

5. Can a product be sold although you added it to your cart?

Yes, The product will be considered yours only after you check out. so act fast!

6. How long does it take to receive an order?

Our aim is to process and ship your order within 2-5 business days of receipt. 

7. Can I order if I am a minor

NO! By visiting the website you represent that you are of legal age to use this site, or otherwise that you have taken your parent’s or guardian’s permission to use this site and the services.

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